Resilience vs Entitlement

I have titled this post Resilience vs Entitlement because my society seems to have created for itself a set of processes and infrastructure where these two concepts are in opposition.

We've had a particular spell of near drought followed by about 7 days of rain - culminating in a severe "weather bomb" in our urban area (second highest hourly rainfall on record for any region in NZ).
Losses could well be as much as 16.8 million dollars.

It didn't take long for people to turn their fingers of blame to our local council. I understand the despair of property damage and the fear that comes of owning things.

Our communities have become more sophisticated in many ways. 

We have created modern western environments that have come a long way in terms of organised process and infrastructure. However, I see more and more how this "spoils" us and gives us a sense of entitlement for things that get damaged, broken, lost.

 In the olden days when this kind of thing happened all your things were gone/damaged, the end. The community rallied around and helped each other  but hand outs weren't invented and councils (if they existed) intervention wasn't expected. You had a sense of fortitude and moved forward. 

Now we have an increasing number of people feeling they are entitled to compensation - expecting the council to provide them with a safety net for life - like it is a giant ultra-realistic video game with unlimited money and lives.

In my experience having insurance keeps people stuck in the trauma of the event often for years with the fighting for your payout, waiting for decisions etc. People can't make a clean break in many instances and start their life anew. They get stuck in resentment, loss, anxiety and blame.

If any blame was to councils from me it would be for not finding ways to foster resilience and community strength. 

Which do you find more attractive - a sense of resilience or a sense of entitlement?

The council didn't make it rain, nor did they tell you to live where you live. They don't make earthquakes or tsunamis. They are doing the best they can with the skills you voted in for them to make the most people they can have safe dry housing, clean water, sanitation etc etc.
Further more (and arguably more importantly) YOU are your council.
 Please don't wait apathetically by (while you scurry around earning money and gathering more things) until an event like this to interact with our council!